Downtown Safety Ambassador For The Community - Salary $23 An Hour

Qualifications

Security Guard Licence (Required)

BenefitsPulled from the full job description

Dental care

Extended health care

Paid time off

RRSP match

Tuition reimbursement

Vision care

Full Job Description

Members of the Downtown Vancouver Business Improvement Association’s (Downtown Van) Community Safety Team play an important role in supporting a safe and vibrant downtown.

Acting as the “eyes and ears” of the downtown community, Downtown Safety Ambassadors provide a visible, uniformed presence while supporting our community by providing aftercare to businesses affected by issues of safety, following up on safety concerns from members, encouraging crime reporting and promoting general advocacy for downtown safety.

To succeed in this role, individuals must be goal oriented and motivated to exceed expectations. They must possess strong customer service and communication skills, advanced problem solving and solution seeking abilities while consistently demonstrating the ability to remain calm under pressure in an often fast paced and ever-changing environment.

Duties and Responsibilities

Provide general assistance and aftercare for members
Assist businesses and the Vancouver Police Department (VPD) with preparing arrest packages with videos and victim impact statements
Follow all assignments from direct supervisor including dispatches, prime time patrols, safe walks, and reporting safety concerns
Notify authorities of all criminal or suspicious activites and submit written reports as requested
Interact with neighborhood stakeholders, Vancouver Police Department and other relevant agencies to communicate and assist in problem solving
Assist the Downtown Van as required with all programs and events, as well as other partner and sponsor events
Promote and encourage reporting of downtown crimes to VPD
Promote emergency readiness with the membership
Ensure members are immediately aware of issues affecting the downtown core to allow adjustments in resources and support in the development of joint partnerships
Enter safety data into an internal reporting system
Perform safety related audits as required
Coordinate parking lot audits and contribute towards providing after care information
Reporting to 311 and following up as required
Perform other duties and special project as assigned by the Senior Manager or Community Safety

Customer Service

Maintain visibility and providing assistance to the public as needed
Visit businesses to promote various events and programs
Consistently demonstrate as openness to interacting with all types of people and personalities

Requirements

A minimum of a high school diploma is required, post-secondary education in a related field is considered an asset
Related work and/or volunteer experience
Experience in using iOS, iPads, apps, social media and computers
Preference will be given to candidates with demonstrated customer service experience
Demonstrated ability to lead, delegate, plan, organize, problem solve and consistently make sound, responsible decisions
Interpersonal sensitivity and tolerance required
Computer literacy on Microsoft Office XP required
Ability to speak a second language is considered an asset

Working Conditions

Working conditions vary and include both indoor and outdoor work
Must be comfortable working evenings and days
Must be willing to commit to a 6-month period to be eligible for this posting
Downtown Safety Ambassadors work 40 hours per work, 8.5 hour shifts between the hours of 8AM and 11PM

Benefits:

Dental care
Extended health care
Paid time off
RRSP match
Tuition reimbursement
Vision care

Schedule:

8 hour shift
Holidays
Weekend availability

Supplemental pay types:

Bonus pay

Licence/Certification:

Security Guard Licence (required)

Work Location: One location

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Downtown Safety Ambassador for the community – Salary $23 an hour