Open to REMOTE, but strongly prefer onsite

Travel : Travel at times, locally

Interview : TEAMS then On-site

Manager Notes :

Critical and pressing req due to contractual agreement with client!!!

  • Proven, strong experience managing and upgrading Avaya Aura telephony systems
  • Deep understanding of Voice-over-IP (VOIP) technology and IP Switching and Routing
  • Must have proven experience and ability to :

Program phones (stations) and users in the Avaya system and understand the configurations

Build and program Contact Centers and Agents

Program ACD menus (Automatic Call Distribution)

Troubleshoot various call quality issues.

PLUS, but not a requirement, if the candidate has experience or familiarity with Nortel CS1000 phone systems.

We still have 3 of those in our environment that we are needing to get everyone off of and moved over to the new Avaya Aura phone system.

Other opportunities : Machine Operator $22.00 – $23.00 per hour – Drew and Bramalea (Mississauga)

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