Travel Booking Administrator

The Travel Booking  Administrator will have the following responsibilities:

• Will enter the relevant information into our Events software and create an Event.
• Delegates will call, email or complete an online form created in Events as per the clients’ requirements and direction.
• Ensure all tools, equipment and material required are available in the work area
• Will handle the reservations, changes and cancellations up to the day of check-in.
• Will prepare rooming lists and work with the hotel to ensure all reservations are exact and add or release rooms as per the contract deadlines and client requirements.
• Prepare reports for clients and ensure their delegates are well serviced in securing their accommodation requirements for a seamless travel experience

The Travel Booking  Administrator must meet the following mandatory requirements:

• 2 years minimum experience in customer service
• 6 months -1 year experience in similar role is considered an asset
• Must have strong communication skills
• Attention to detail is critical
• Professionally interact with clients and hotel contacts
• Outstanding communication
• Ability to multi-task
• Remain calm under pressure
• Adept at computer systems
• Problem solving
• Ability to work alone as well as in a team environment
• Meet deadlines with accuracy

If you are interested in applying to our Travel Hotel Reservation Administrator position, please submit your resume as soon as possible